Effective Date: 10th October 2025

James Miller & Associates (trading style of James Miller Financial Planning Ltd)  (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website getmortgaged.com and use our mortgage brokerage services.

1. Information We Collect

We may collect and process the following personal information that will only be accessed once provided by you:

• Contact Information: Name, email address, phone number, mailing address

• Financial Information: Income, employment details, credit history, property value, existing mortgage or debt details

• Identification Information: Date of birth, national insurance, ID documents (as required by law)

• Website Usage Data: IP address, browser type, pages visited, time spent on site (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

• Assess mortgage eligibility and match you with suitable mortgage products

• Communicate with you about your application or inquiry

• Comply with legal obligations, including anti-money laundering checks

• Improve our website and services

• Send relevant marketing communications (only with your consent)

3. Legal Basis for Processing

We process your data based on one or more of the following:

• Your consent

• To carry out our contractual obligations

• To comply with legal requirements

• For our legitimate interests (e.g. improving services, fraud prevention)

4. How We Share Your Data

We may share your personal information with:

• Lenders and financial institutions to process mortgage applications

• Credit reference agencies and fraud prevention bodies

• Regulatory or legal authorities if required

• Service providers (e.g., CRM, IT support, hosting providers) under strict confidentiality

We will never sell your data.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes described above, including legal or regulatory obligations.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing activities

• Withdraw consent at any time (if processing is based on consent)

• File a complaint with a data protection authority

To exercise any of these rights, contact us at hello@getmortgaged.co.uk

7. Cookies

Our website does not currently use cookies.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third parties.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Data Controller

James Miller Financial Planning Ltd

The Gallery Barn

RIverside

Perranworthal

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